Privacy Policy

Introduction

At Smartiqw ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yettel.bet or use our full-stack development platform and services. We believe transparency is fundamental to building trust, and this document serves as our commitment to protecting your personal data while providing you with exceptional development learning experiences.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our website and services immediately.

Information We Collect

Personal Information

We collect information you provide directly to us when you create an account, enroll in our learning programs, or contact us for support. This includes:

1. Full name and contact details including email address and phone number
2. Billing information and payment details for course purchases
3. Professional background and experience level for personalized learning paths
4. Learning preferences and goals to customize your educational experience
5. Communication preferences and marketing consent settings

Technical Information

When you interact with our platform, we automatically collect certain technical information:

1. Device information including browser type, operating system, and screen resolution
2. IP address and approximate geographic location for security and localization
3. Usage patterns including pages visited, time spent, and learning progress
4. Cookies and similar tracking technologies for functionality and analytics
5. Error logs and performance data to improve our platform stability

How We Use Your Information

Your information helps us deliver personalized and effective learning experiences. We use collected data for several specific purposes:

Information Sharing and Disclosure

We maintain strict controls over how your information is shared. Your personal data is only disclosed in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform. These partners include payment processors, cloud hosting services, email delivery platforms, and analytics providers. All service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights, your safety, or the safety of others. This includes compliance with court orders, government investigations, or regulatory requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and prominent notice on our website of any such change in ownership or control of your personal information.

Data Security

Protecting your information is our top priority. We implement comprehensive security measures including:

1. End-to-end encryption for all data transmission and storage
2. Multi-factor authentication for administrative access
3. Regular security audits and penetration testing
4. Employee background checks and privacy training
5. Incident response procedures for any potential breaches

While we use industry-standard security measures, no method of transmission over the internet is 100% secure. We continuously monitor and update our security practices to protect against emerging threats.

Your Rights and Choices

You have significant control over your personal information. Your rights include:

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this information in a structured, commonly-used format within 30 days of your request. You can also request to transfer this data to another service provider.

Correction and Updates

You can update your account information at any time through your profile settings. If you notice any inaccuracies in your data, please contact us immediately so we can make corrections.

Deletion and Erasure

You have the right to request deletion of your personal data. We will delete your information within 30 days unless we have a legitimate reason to retain it, such as completing ongoing courses or legal compliance requirements.

Marketing Preferences

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings. This won't affect transactional messages related to your courses or account.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy. Account information is kept for the duration of your active account plus seven years for financial record-keeping. Learning progress data is retained to enable you to continue courses and access certificates. Usage data for analytics purposes is typically retained for two years in anonymized form.

When you request account deletion, we will remove your personal data within 30 days, though some information may be retained in backup systems for up to 90 days before permanent deletion.

International Data Transfers

As a United Kingdom-based company, we primarily process data within the UK and European Economic Area. However, some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission and adequacy decisions where applicable.

We regularly review our international data transfer practices to ensure compliance with evolving regulations and maintain the highest standards of data protection regardless of where processing occurs.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. Essential cookies are necessary for basic functionality, while analytics cookies help us understand how you interact with our content. Marketing cookies enable us to show you relevant content and track the effectiveness of our campaigns.

You can control cookie preferences through your browser settings, though disabling certain cookies may limit some platform functionality. We provide detailed information about our cookie usage in our Cookie Policy, which is updated regularly to reflect current practices.

Children's Privacy

Our services are designed for individuals aged 16 and older. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will delete that information immediately. Parents or guardians who believe their child has provided us with personal information should contact us using the details below.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by email and by posting a notice on our website at least 30 days before the changes take effect. Your continued use of our services after the effective date constitutes acceptance of the updated policy.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date of the most recent revision is indicated at the top of this document.